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Hospitality Services 2017-10-05T08:03:33+00:00

Hospitality continues to focus on driving creative, positive customer experiences, from engaging loyalty strategies to models which drive speed and efficiency for customers. MCG has helped Hospitality clients improve their business processes, launch innovative products and promotions, and adjust their business models with modernization in mind – all while driving client results.

Recent Work

Recent Posts

Are Your Customers on the “Happy Path” or the “Unhappy Path?”

Customers are not always right…we misinterpret prices, we rarely [...]

Choosing the Right Governance Model for Your Data Strategy

We all know that Analytics teams are comprised of [...]

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Jay Rein

Hospitality Industry Lead

jayrein@midtowncg.com

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Recent Insights

  • Solving Challenges in Sales and Operations Planning

Solving Gaps in Sales and Operations Planning

Sales and operations planning (S&OP), sometimes known as aggregate planning, is a process where executive level management regularly meets and reviews projections for demand, [...]

  • Technical Consolidation During Mergers & Acquisitions

Transforming Data & Analytics: Addressing Consolidation Challenges in the Age of M& A

One of the items we identified in our Communications and Media 2017 Trend blog post (here) was organization consolidation due to M&A activity.  From [...]

Interview: Healthcare Trends with Ellen Bailey

In this blog post, we sat down with MCG's Ellen Bailey, Managing Director and Healthcare Leader to get an inside scoop into Healthcare [...]