Portal Software Selection and Implementation

2017-11-16T09:47:14-04:00

Challenge Midtown Consulting Group was engaged by the U.S. division of an international pharmaceutical company to select and implement a portal technology to support its U.S.-based sales operations. Their U.S. sales division needed to improve its ability to engage and communicate with its distributed sales force. The client also needed an efficient [...]

IT Security Project Management for Restaurant Management Company

2017-11-16T09:24:50-04:00

Challenge As a major restaurant management company with thousands of employees, MCG’s client sought to streamline their IT Security process.  The client used handwritten access request forms to support their Identity Management process.  In an effort to automate the process, the client selected Identity Management software, and an vendor they had used [...]

Change & Program Management Implementation

2017-10-04T14:12:01-04:00

The Challenge MCG was engaged by a large wireless and cable company to provide leadership on change management and process improvement for a technology initiative. The client  needed to implement a new planning tool and associated process changes for an organization of over 1,400 people. These changes involved a new way of [...]

Integrated Payment Services Organization

2017-11-16T09:20:04-04:00

Challenge​ An industry leading financial services (FS) payment processer recognized that the traditional acquirer model (the direct acquirer-merchant relationship) is being intermediated by a number of competing forces, namely Business Solution Providers (BSP’s), Payment Hubs and eCommerce Solution Providers – gateways, shopping carts and website enablers.  This FS understood that over 30% [...]