Global eCommerce Strategy for Carpet Manufacturer


Challenge As the world’s largest manufacturer of modular carpeting, our client sought to take control of their eCommerce framework to achieve greater degrees of performance and efficiency. The company solicited MCG’s expertise to create a eCommerce strategy with supporting process management systems to optimize and align B2B and B2C eCommerce across the [...]

Customer 360 Development for Shipping Giant


Challenge One of the world’s largest transportation and logistics companies lacked a integrated information platform required to successfully implement a customer centric strategy. In order to implement such a strategy, the client had to overcome the following challenges: Increasing commoditization of the shipping industry Client needs to differentiate on customer service and [...]

New Product and Business Unit Launch Support


Challenge Our client, a leading Automotive Reseller had developed a product concept to be the one-stop shop for dealers to acquire front-line ready vehicles without the risk and cost of purchasing at auction. This enabled dealerships to focus on the retail sales experience while it provided a la carte acquisition, reconditioning, transportation [...]

Agriculture Tracking System


Challenge A member of the Fortune 100 and one of the largest manufacturers of agricultural machinery in the world sought to add value to its business and complement its existing product fleet by developing a source-to-sink agricultural tracking system. ​ Solution​ MCG worked with the client’s precision positioning systems division to define and [...]

Supply Chain Analytics & Report Transformation


Challenges One of the world’s largest communications companies lacked unified analytics and reporting capabilities in their Supply Chain Organization: Multiple, disparate Access databases No formal data governance No centralized data No dedicated data analyst skillset No clear industry-aligned metrics Solution MCG worked in partnership with Client to deliver the following: Centralized data [...]

Supplier Community Enablement Program Development


Challenge One of the world’s largest electronic manufacturing services provider struggled to achieve visibility and receive accurate supply chain data within their 15,000+ global suppliers. Midtown Consulting was engaged to develop a supplier community-centric enablement program intended to make it easier for the suppliers to learn about, procure, and implement technologies that [...]