Portfolio 2017-10-04T14:28:14+00:00

Our Portfolio

2017-10-09T09:37:26+00:00

Global Expansion of M&A Integration and Governance Model

Challenges With Midtown support, a large global insurance company had developed best practices for M&A integration within one of four segments of its business, but had not deployed globally across the enterprise​ Degree of governance maturity differed greatly across businesses, ranging from well controlled to none​ Length of time to integrate varied [...]

2017-10-09T09:28:05+00:00

Integration of Complimentary Line of Business

Challenge A global insurer wanted to expand offerings to its multi-family housing segment: ​ Provided insurance products for large multi-family housing clients, but wanted to expand services available to existing client base​ Decided to acquire collections business supporting the same industry​ Significant regulatory deficiencies, at target company, created risk for acquiring parent​ ​Solution​ [...]

2017-10-06T07:58:15+00:00

Consolidation & Transformation of Acquired Companies

Challenge A large global insurer had acquired four separate but related domestic business, integrated each from a back office perspective, but had left the operations as stand alone entities: ​ Given that operations were not integrated, clients still viewed these businesses as a loosely related groups of companies rather than a single suite [...]

2017-10-04T14:16:34+00:00

Filling Gaps in Value Chain Through Acquisition

Challenge A large global insurer devised a strategy to expand services to its large banking clients, acquiring smaller companies to fill gaps in the mortgage services value chain: ​ Following troubled first integration, company made three additional acquisitions to complete first phase of expansion strategy​ Multiple business units were targeted for overlapping integration [...]

2017-10-10T09:36:22+00:00

Healthcare System Revenue Cycle and Patient Management Unification

Challenges MCG’s client is one of the nation’s leading health care systems, providing high-quality, patient-centered medical care at 14 hospitals with over 2000 physicians. The client wanted to create a patient-centric platform that allowed for information sharing and cooperation across the various practices within the system to optimize the overall patient experience. [...]

2017-10-04T14:14:34+00:00

Payment Security for Multinational Hotel Chain

Challenge MCG’s client, a multinational hotel chain, sought to add end to end encryption and tokenization for payment card transactions globally. By implementing an additional layer of security into every card transaction, it better protects guests and hotels from potential payment card information theft. Solution Designed, developed and deployed hotel validation scripts [...]

2017-10-04T14:13:42+00:00

Portal Software Selection and Implementation

Challenge Midtown Consulting Group was engaged by the U.S. division of an international pharmaceutical company to select and implement a portal technology to support its U.S.-based sales operations. Their U.S. sales division needed to improve its ability to engage and communicate with its distributed sales force. The client also needed an efficient [...]

2017-10-04T14:12:51+00:00

IT Security Project Management for Restaurant Management Company

Challenge As a major restaurant management company with thousands of employees, MCG’s client sought to streamline their IT Security process.  The client used handwritten access request forms to support their Identity Management process.  In an effort to automate the process, the client selected Identity Management software, and an vendor they had used [...]

2017-10-04T14:12:01+00:00

Change & Program Management Implementation

The Challenge MCG was engaged by a large wireless and cable company to provide leadership on change management and process improvement for a technology initiative. The client  needed to implement a new planning tool and associated process changes for an organization of over 1,400 people. These changes involved a new way of [...]

2017-10-03T12:07:14+00:00

Unified Analytics & Reporting

Challenge One of the world’s largest communications companies lacked unified analytics and reporting capability: ​ Redundant and complex data sources that led to reporting inconsistencies ​ Multiple data warehouses that created time consuming reconciliations ​ Lack of data governance across all business units​ Outdated reporting tools no longer supported​ Metrics are required manual manipulations and [...]