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Healthcare System Revenue Cycle and Patient Management Unification 2017-10-10T09:36:22+00:00

Project Description

Challenges

MCG’s client is one of the nation’s leading health care systems, providing high-quality, patient-centered medical care at 14 hospitals with over 2000 physicians. The client wanted to create a patient-centric platform that allowed for information sharing and cooperation across the various practices within the system to optimize the overall patient experience.

Solution

Leveraging our extensive healthcare expertise, MCG coordinated and designed a patient-centric access and billing solution.  The solution provided a single point-of-reference for all administrative and clinical functions that contribute to the capture, management, and collection of expected patient revenue.

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Business Value

Through the new patient access service and revenue cycle management delivery model, MCG was able to help the client:

  • Transform operational and business efficiency through centralization, standardization, and automation
  • Easily identify first available appointments within specialties
  • Improve data consistency and transparency through standards and business processes
  • Obtain greater reporting capability at the enterprise, institute, department, practice, and physician levels
  • Single itinerary for patient; One system, one schedule

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